Privacy Policy

01 / Information you share with us

When you contact us, request product information or a quotation, we may receive your name, email address, telephone number, organisation, address and the details of your enquiry. This includes product requirements and any information or attachments you choose to send.

If you apply for a role or send us a CV, we may receive your contact details, education, qualifications, employment history and other information included in your application.

02 / How we use your information

We use this information to:

• Respond to enquiries and provide relevant product information or quotations.
• Coordinate requested sales, delivery, service or business communications.
• Review job applications and communicate about recruitment.
• Operate and protect the website, prevent misuse and meet applicable legal obligations.

Where processing depends on your consent, you can withdraw that consent by contacting us. This does not affect processing already carried out lawfully.

03 / Who may receive it

Information may be accessed by authorised JK Medical team members and service providers who help us host the website, manage forms or deliver email and related services. Where your enquiry requires it, relevant product or service partners may receive the details needed to assist you.

We may also disclose information where required by law, a lawful request or the protection of legal rights. Information should be limited to what is needed for the relevant purpose.

04 / Website technology and cookies

This website is hosted on Wix. Wix may process technical information such as IP addresses, browser and device details, access logs and usage information to operate, secure and monitor its platform. Essential cookies and similar browser storage support security, sessions, preferences and core website features.

We do not use Google Analytics or Meta Pixel on this website. You can manage cookies in your browser settings; blocking essential cookies may affect some website features.

For more about the platform’s handling of information, read the Wix Privacy Policy.

05 / Where information is processed

JK Medical is based in India. Wix and other service providers may store or process information in other countries. Their locations and safeguards are described in their own privacy information, and any handling of your information remains subject to applicable law.

06 / How long we keep it

We keep personal information for as long as needed for the purpose for which it was received, including responding to your enquiry, managing any resulting business relationship or considering your application. Some records may need to be kept longer for legal, accounting or dispute-related reasons.

You can contact us to ask about the retention of a particular enquiry or application, or to request deletion when it is no longer needed.

07 / Your choices and requests

You can ask us to provide access to your personal information, correct inaccurate details, delete information or withdraw consent where we rely on it. We consider requests in accordance with applicable law and may ask for limited information to verify your identity before responding.

Some requests may be subject to legal exceptions or record-keeping requirements. If you have a concern about our response, reply to us and ask for it to be reviewed.

08 / Keeping information secure

We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, loss or misuse. No website or electronic communication method can guarantee complete security. Please avoid sending sensitive patient or financial information through general enquiry channels.

09 / Other websites and children

Links to other websites take you to services with their own privacy practices. Please review their policies before sharing information with them.

This website is intended for professional, business and recruitment enquiries and is not directed at children. If you believe a child has provided personal information to us, contact us so we can review it and take appropriate action.

10 / Updates to this policy

We may update this policy when our website or information-handling practices change. The date at the top of this page shows when it was last updated.